Medical Office Administration
Medical Office Administration
Start Date: September
Duration: 10 Months
Credential: Diploma
Start Date: September
Duration: 10 Months
Credential: Diploma
Program Overview:
Make a difference in healthcare!
Our 10-month Medical Office Administration Program equips you for dynamic careers in the medical and dental fields.
Oulton College is designed to equip you with the essential skills needed to support effective patient management and office administration. Medical office administrators are essential for ensuring smooth healthcare delivery.
You will play a crucial role in healthcare, ensuring patients receive a positive experience as you handle essential tasks like medical billing, appointment scheduling, and maintaining orderly environments. You will gain hands-on experience through classroom instruction, a 3-week in-house simulation, and a 4-week practicum. If you’re passionate about helping others, enjoy multitasking, and seek a rewarding career, this program is the perfect fit for you!
Enroll today and start your journey in medical office administration!
*Cost breakdown: Book a meeting with one of our Admissions Advisors for a detailed breakdown of costs and tuition for our Medical Office Administration program. They can provide tailored information and help you understand all financial aspects. Schedule your appointment today to get all the details you need!
- • The Oulton College Medical Office Administration Diploma Program prepares you for a rewarding career
in a 10-month condensed course to get you out into the work force faster.
• Our Medical Office Administration program provides you with the experience and knowledge to be
successful as a professional in the rapidly growing Medical and Dental Administrative fields.
• You will apply the classroom theory to hands-on experiences in our own state of the art clinic – beginning
with practice, preparing you for a 4-week placement.
• Your education will be challenging and dynamic, providing education in theory and in a practical clinic
setting.
• Highest quality of education has created relationships and reputation of excellence
- The Oulton College Medical Office Administration Diploma Program prepares you for a rewarding career in a 10-month condensed course to get you out into the work force faster.
- Our Medical Office Administration program provides you with the experience and knowledge to be successful as a professional in the rapidly growing Medical and Dental Administrative fields.
- You will apply the classroom theory to hands-on experiences – beginning with practice, preparing you for a 4-week placement.
- Your education will be challenging and dynamic, providing education in theory and in a practical clinic setting.
- Highest quality of education has created relationships and reputation of excellence.
- You will receive individual attention from qualified instructors.
- You will be ready for success as a Medical Office Administrator!
- You will get lots of hands-on experience to build your confidence and expertise.
- You can earn your diploma in less than one year with the expertise and knowledge to be a confident Medical Office Administrator.
Medical Office Administration Program:
- Medical and Dental Procedures
- Patient/Client Confidentiality Practices
- Medical Ethics
- Efficient Scheduling Techniques
- Accounting
- Medical Keyboarding
- Medical Terminology
- Pharmacology
- Dental Team Operations
- Responsibilities of Dental and Medical Office
- Administrators
- Dental Terminology
- Insurance Billing
- Scheduling of Treatments
- Office Procedures
- Medical Transcription
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Communications
- Hospital Procedures
Admission Requirements:
- Grade 12 Diploma, Adult Diploma or GED
- Meeting with an Admissions Advisor
International students whose first language is not English must submit proof of English language proficiency, unless they have completed a minimum of three years of study at a school where English is the language of instruction. Please see the international application process here.
Career Opportunities:
Medical Office Administration is a dynamic field that plays a crucial role in the healthcare system, supporting medical professionals and ensuring efficient operations within healthcare facilities. With a growing demand for skilled administrators, there are numerous career paths available in both the medical and general office administration setting. Here are some exciting opportunities you can pursue:
- Medical Offices such as Dental Offices, Health Care Centers, etc.
- Health and Wellness Clinics such as Physiotherapy Clinics, Chiropractic Clinics, etc.
- Hospitals
- Receptionist
- Billing and Coding
- Office Manager
- Administration Assistant
- Appointment Scheduling
- Patient Services Representative
- Insurance Companies
- Provincial and Federal Government
- Financial Institutions
- Non-Profit Organization
Course Descriptions:
Spelling, pronunciation and meanings of medical terminology are taught in this course. The identification of a
medical word through structural analysis (prefixes, root words, and suffixes) also is taught. This course includes an
overview of anatomy and physiology, which is learned while studying each body system. Simple, non-technical
explanation of medical terms is incorporated with descriptions of anatomy, physiology, and pathology (no
previous knowledge of biology is presumed or needed). The student becomes familiar with clinical procedures,
laboratory tests, and abbreviations related to each body system and other specialized areas of
medicine
Spelling, pronunciation and meanings of medical terminology are taught in this course. The identification of a medical word through structural analysis (prefixes, root words, and suffixes) also is taught. This course includes an overview of anatomy and physiology, which is learned while studying each body system. Simple, non-technical explanation of medical terms is incorporated with descriptions of anatomy, physiology, and pathology (no previous knowledge of biology is presumed or needed).
The medical office administration student becomes familiar with clinical procedures, laboratory tests, and abbreviations related to each body system and other specialized areas of medicine.
This aspect of the Medical Office Administration Program places emphasis on proper keyboarding techniques and mastery of the keyboard. Emphasis is also placed on speed and accuracy by the development of skills in typing a variety of medical documents.
This course prepares students for careers in medical office administration by covering essential skills and knowledge. Key areas of focus include ensuring patient confidentiality, efficient appointment scheduling, and understanding medical ethics. Students will develop communication skills for managing calls and learn records management practices, including the creation and disposal of medical charts.
Role of a Medical Administrator/Ward Clerk is introduced, including basic pharmacology, medication classifications, and drug reference materials. Students will learn about patient charts, Kardex systems, and Meditech principles, preparing them for various administrative roles in healthcare.
The medical office administration student learns to use modern transcription equipment and will develop speed and accuracy during medical transcription. Transcription skills, retention skills, proof- reading/editing medical reports, and the ability to follow oral instructions are practiced. Emphasis is focused on accuracy and speed.
The student will learn to efficiently transcribe and create appropriate medical documents such as: history and physical reports, consultations, chart/progress notes, X-ray reports, operative reports, and business letters.
The student will receive comprehensive education and training in the application of charting, tooth numbering systems, dental terminology, types of dental treatment, dental specialties and complete dental insurance details.
Emphasis in this area is placed on giving the student competence in Microsoft Windows and Microsoft Office software, which is becoming the software of choice for most of today’s medical offices. The student becomes familiar with the operation of Microsoft’s latest office software Office 2013, which includes Word, Excel, PowerPoint, and Outlook. The student also learns to use E-mail to communicate productively and the Internet as an effective office administration tool.
This course covers the most important rules of medical grammar, punctuation, capitalization and writing numbers. Students will test their understanding by completing exercises correlating to every rule and subject covered in the module. This medical office administration course is designed to enhance the confidence of the student, as to the mastery of the rules of English grammar and punctuation.
This course enables students to apply their knowledge in a simulated classroom and office environment. Through lectures, activities, and role-playing, they will learn about patient de-escalation, empathy, and compassion while working with simulated patient registrations, order entry systems, and communication tools. Students will also familiarize themselves with hospital triage and emergency codes, billing procedures, and the roles of healthcare professionals.
By simulating real-world scenarios in various healthcare settings, students will gain the confidence and skills needed to handle everyday situations as Medical Office Administrators.
This office administration course equips students with essential skills in Sage 50 Accounting, focusing on everyday computerized accounting processes such as general ledger transactions, receivables, payables, payroll, and bank reconciliations. Through step-by-step guidance, students will learn to analyze, record, and process accounting transactions while fostering a positive environment that promotes ethical and professional conduct in office, clinic, and hospital settings.
The 4-week on the job training opportunity helps our medical office administration students gain valuable hands-on experience directly in their field of study. To graduate from the Medical Office Administration Program, you must complete this practicum session.
*Content is subject to change by administration as required to meet program and profession standards.
